TERMS OF SERVICE
Last Updated: March 18, 2026
These Terms of Service (“Terms”) govern your use of the website located at topvite.com and the purchase of any digital products from TOPVITE LLC (“Company”, “we”, “our”, “us”). By using our services, you agree to be bound by these Terms.
1. BUSINESS IDENTITY & CONTACT
TOPVITE LLC is a registered entity specializing in digital product development for WordPress and WooCommerce.
Website: topvite.com
Official Support Email: support@topvite.com
Legal Inquiries: legal@topvite.com
Mailing Address: 30 N Gould St Ste R Sheridan, WY 82801
2. DIGITAL PRODUCTS & LICENSING
2.1 Software License
Our WordPress plugins are generally licensed under the GNU General Public License (GPL). However, the purchase of a product grants you a Proprietary License Key required for:
One-click automated updates.
Access to our premium technical support.
Activation of certain cloud-based or API-integrated features.
2.2 Usage Restrictions
One license is valid for one (1) production domain. You may not redistribute, sub-license, or resell the license keys or the proprietary assets (images, documentation) included with the software.
3. PAYMENTS & BILLING
3.1 Accepted Payment Methods
To provide maximum flexibility, we accept the following payment methods:
Credit/Debit Cards: We accept Visa, Mastercard, American Express, and Discover.
Secure Processors: We utilize industry-leading processors (such as Stripe) to ensure your data is handled according to PCI-DSS standards.
Cryptocurrencies: We accept direct payments in BTC, ETH, and USDT.
3.2 Payment Security
We do not store your full credit card information on our servers. All sensitive financial data is processed securely by our third-party payment gateways.
3.3 Accuracy of Billing
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
4. REFUND & CANCELLATION POLICY
Due to the irrevocable nature of digital goods, TOPVITE LLC operates a strict NO REFUND policy.
Digital Delivery: Once a product is downloaded or a license key is issued, the service is considered “consumed.”
Technical Assistance: If you encounter a bug, you must contact our support team. We commit to resolving verified technical defects that prevent the plugin from functioning as described.
Chargeback Policy: Initiating a chargeback without first contacting our support team is a violation of these Terms. We reserve the right to report fraudulent chargebacks to relevant credit agencies and permanently terminate your license keys.
5. DELIVERY OF GOODS
All products are delivered digitally. Upon successful payment, you will receive an email with:
A download link for the software (ZIP format).
Your unique license key.
Access to documentation. Delivery is typically instantaneous. If you do not receive your product within 30 minutes, please contact support@topvite.com.
6. SUPPORT & UPDATES
6.1 Support Period
Every purchase includes one (1) year of priority technical support. Support is provided via email or our dedicated ticket system during business hours.
6.2 Maintenance
We provide regular updates to ensure compatibility with the latest versions of WordPress and WooCommerce (including HPOS and PHP 8.x). Updates are provided for the lifetime of the product as long as the Company continues its commercial operations.
7. INTELLECTUAL PROPERTY
All website content, including text, custom graphics, 3D product mockups, and logos, is the property of TOPVITE LLC. Any unauthorized use of our branding or proprietary software assets will result in legal action.
8. LIMITATION OF LIABILITY
TOPVITE LLC provides software “as is.” While we strive for perfection, we are not liable for:
Conflicts with third-party themes or plugins.
Any loss of data, profit, or business interruption.
Server-side issues or hosting incompatibilities. In no event shall our liability exceed the actual price paid by the customer for the specific software license.
9. GOVERNING LAW
These Terms are governed by the laws of the jurisdiction where TOPVITE LLC is incorporated. Any legal action or proceeding shall be brought exclusively in the courts of that jurisdiction.
10. MODIFICATIONS
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website.
